Cancellation, Return Refund Policy – PSCYKO | Online Shopping Site for Clothing & Apparels

Last Updated on: 22 Sep 2023

At Wearable Works by PSCYKO, we want to ensure your satisfaction with our products. Please read our Cancellation, Refund, and Return Policy carefully to understand your rights and responsibilities when it comes to cancellations, refunds, and returns.

Cancellation Policy

Order Cancellation:

You may cancel an order within 24 hours of placing it. To request a cancellation, please contact our customer support team at connect@pscyko.com. Once the cancellation is confirmed, a full refund will be issued.

2. Custom Orders:

Orders for custom-made or personalized products cannot be canceled once the production process has begun.

Refund Policy

Eligibility:

You are eligible for a refund under the following circumstances:
– The product you received is damaged, defective, or does not match the description on our website.
– You have canceled your order within 24 hours of placing it.

2. Refund Process:

To request a refund, please contact our customer support team within 7 days of receiving the product. We may request evidence, such as photographs, to verify the issue. Once approved, we will initiate the refund process.

3. Refund Timeframe:

Refunds will be processed within 3 days after approval. The time it takes for the refund to be credited to your account may vary depending on your payment method and financial institution.

Return Policy

Product Condition:

To be eligible for a return, the product must be unused, in the same condition as you received it, and in its original packaging.

2. Return Authorization:

Before returning a product, please contact our customer support team to obtain a Return Authorization (RA) number. Products returned without an RA number may not be accepted.

3. Return Shipping:

You are responsible for the cost of return shipping unless the product is being returned due to damage, defects, or a mistake on our part.

3. Refund or Replacement:

Depending on the circumstances, you may be eligible for a refund or a replacement product. Our customer support team will guide you through the appropriate process.

If you have any questions or need assistance with cancellations, refunds, or returns, please contact us at connect@pscyko.com.

Please provide your order number and a detailed description of the issue when contacting us regarding cancellations, refunds, or returns.

This Cancellation, Refund, and Return Policy is effective as of 22 Sep 2023 and is subject to change without notice. It is your responsibility to review this policy periodically for updates.

Thank you for choosing Wearable Works by PSCYKO. We value your trust and strive to provide you with the best products and services.